The professional step from staff member to team leader is filled with many different challenges. This seminar assists the participants to understand these challenges, as well as exploring inner strengths, weaknesses and perspectives. A focus on individual relationships to authority and how to successfully understand and deal with this authority, helps to ensure a professional and successful step onto the management level. Participants will further receive a broader insight into team processes and acquire the skill of how to deal with the new “sandwich position“ between the team and the executive board.

• Leadership and personal leadership style
• The difference between managing and leading
• The importance of goals for Leadership
• Generating competency in conflict management
• How to handle resistance
• Creating a culture of motivating feedback
• Preparing and conducting appraisal interviews
• Social competence as a critical factor
• How to handle social perception
• Understanding and leading team processes
• Delegation made easy
• The secret of a productive culture of error
• The meaning of loyalty

A dynamic and holistic seminar in which the participants actively participate in the process of leadership. Practical and realistic situations, exercises and case studies make this seminar beneficial.

Potential junior leaders and managers who would like to expand their skills and build confidence to take the lead in a new environment.

Language level required: Upper intermediate (B2)